Lexus of Nashville
  • Brentwood, TN, USA
  • Full Time

Health, Dental, Vacation and more


PRE-OWNED SERVICE TECHNICIANS

Lexus of Cool Springs has the exciting opportunity to expand its team with the addition of Full-Time, Pre-Owned Service Technicians.

Technician responsibilities include diagnosing and repairing various makes/models of trade-in vehicles, maintaining high customer satisfaction and meeting productivity and efficiency numbers. Applicants must be team oriented, flexible and focused on maintaining a high level of customer satisfaction. Lexus and/or dealership experience of 2 years required. Lexus/Toyota and/or ASE Certified technician a plus.

REQUIREMENTS:

  • Perform work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards
  • Communicate with parts department to obtain needed parts, inform team leader if vehicle is awaiting parts and pursue special order of parts if necessary
  • Diagnose cause of any malfunction and perform repair, if authorized by customer
  • Save and tag parts if the job is under warranty or if requested by customer
  • Examine the vehicle to determine if additional safety or service work is required
  • Notify service consultants immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the time promised
  • Document work performed on each vehicle on the repair order using the concern, cause and correction format
  • Road-test vehicles to check work performed
  • Ensure that customer vehicles are returned to them as clean as they were prior to being serviced
  • Keep abreast of factory technical bulletins
  • Attend factory sponsored training classes
  • Keep shop area neat clean and be able to account for all dealership owned tools at all times
  • Understand and follow federal, state and locate regulations, such as those governing the disposal of hazardous waste
  • Demonstrates behaviors consistent with the company as vision, mission and values in all interactions with customers, co-workers and suppliers
  • Adheres to all company policies, procedures and safety standards
  • Follow company safety procedures to avoid exposure to fumes, dirt and harsh chemicals
  • All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report and valid driver's license

PHYSICAL REQUIREMENTS & WORKING CONDITIONS:

  • Exposure to inclement weather
  • Ability to operate an automobile
  • Prolonged periods of standing, stooping and bending
  • Exerting 20 to 50 pounds of force occasionally and/or 10 to 25 pounds of force frequently and/or greater than 10 pounds of force constantly to move objects
  • Requires walking or standing to a significant degree, or requires sitting most of the time but entails pushing and or pulling of arm or leg controls, or requires working at a production rate pace entailing the constant pushing and /or pulling of materials
Lexus of Nashville
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